Privacy Policy

1. Introduction

This Privacy Policy explains how CzechSpiration (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website or book a day tour with us. We are committed to protecting your privacy and handling your data responsibly in accordance with the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We may collect the following personal information:

  • Name and surname
  • Email address
  • Phone number
  • Hotel name or pickup location
  • Booking details and tour preferences
  • Payment-related information (processed securely by third-party providers)

We only collect data that is necessary to provide our services.

3. How We Use Your Data

Your personal data is used to:

  • Process and manage tour bookings
  • Communicate with you before and after your tour
  • Arrange transportation, guides, and services
  • Respond to inquiries and provide customer support
  • Meet legal and accounting obligations

We do not sell or share your personal data for marketing purposes.

4. Payments

All payments are processed securely through trusted third-party payment providers. We do not store your full credit or debit card details on our servers.

5. Data Sharing

Your data may be shared only when necessary with trusted partners involved in providing the tour (such as guides or drivers). All partners are required to protect your personal data and comply with GDPR regulations.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise your rights, please contact us at info@czechspiration.com.

8. Cookies

Our website may use cookies to improve functionality and user experience. You can control or disable cookies through your browser settings.

9. Data Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

CzechSpiration s.r.o. & Jakub Hanák

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